G-Raid Red light /Blue light

I have a USB G-Raid from 2018 on a iMac i5 mid 2017. Shortly after upgrading OS to 12.2.1 the light on the front of the drive went red and the disk would disconnect and I would get a message saying: “Disk Not Ejected Properly. Eject G-Raid USB before disconnecting and turning off”. This happened a few times - but the drive still works. When I open the front door, both lights are blue. I did full shutdown and restart and now the front light is white again?

Hi @icharry,

Please contact the WD Technical Support team for best assistance and troubleshooting:

Hello Keerti ,
I tried to contact them but there is a server error so please tell me what to do need urgent help.