G-DRIVE Mobile USB 3.0 (Black) Broken

G-Technology G-DRIVE
1

I recently bought a G-DRIVE USB mobile (black) and I had no problems with it until now. The USB jack supposedly broke. Is there anyway I can fix this without losing any data. I’m a photographer and I don’t want to lose these photos.

Thank you!

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2

Please contact support at 888.426.5214

3

The same thing happened to me. Did you find out how to fix this?

4

There is no fix, it requires replacement.

5

What SATA to USB adaptor and external hard drive enclosure would you
recommend to download the data on the drive itself?

6

If you don’t want to move it to another enclosure you could use one of these: SATA to USB cable

7

Great, thank you Rydia!