I’ve recently purchased a WD My Cloud Mirror unit (6TB NAS with RAID 1) and am managing it from my iMac mid 2010 with Snow Leopard. Because of problems with the installation ( http://wdmycloudmirror.local mostly not working etc.), I have factory-reset and re-run the WD Setup software and re-installed several times Quick View, which most of the time didn’t see the unit, and even installed and later removed a separately downloaded WD SmartWare (before, I had to force kill a SmartWare process in order to allow to proceed uninstalling the initial SmatWare that maybe installed with Quick View installation).
The main problem is that Quick View now pretends that what is connected is a non-existent My Book Studio instead of the actual My Cloud Mirror, thus actually preventing me to manage the unit this way.
My question is: is there any way to fully uninstall WD software, in order to try to make a clean reinstall of Quick View, in the hope that in this way it will (only) see the My Cloud Mirror? Or else, where can I manually de-configure Quick View to allow/make it point to the unit?
By the way, I’m planning to upgrade to an EX2, since I feel the Mirror is a bit slow (7-9 MB/s on gigabit ethernet).
PS: I’ve been asked to hide the S/N in the snapshot. Anyway, I don’t know where that data (S/N, % free space) might come from, since it doesn’t correspond to the Mirror unit!