WD My Passport Essential 500GB
Software writers NEED to get a CLUE.
And if those geeks can’t be trained, then the document writers should be REQUIRED
to write a user’s manual that allows the device to actually be used.
There should either/both be a START button or an advisory that backup IS OCCURRING.
The only clue given is the device active light.
BTW, software version is current: 2.4.10.17
Yes, I am P.O.'d
I’m also a retired mainframe programmer with 25 years of experence.
Never mind - I’ll head out a buy a product that not only works, but doesn’t require guessing by the consumer.
Figured it out …
No, I still have no clue if backup is actually occuring.
WD wants me to upgrade to Smartware PRO, for a fee, to have understandable software.
Welcome to the Community.
WD SmartWare Pro only adds additional options like Dropbox backups and using non-WD USB hard drives. It does not change the user interface or appearance.
WD SmartWare (And Pro) will show the backup progress in the Backup tab. In addition to a candybar in the upper-left corner, boxes are colored-coded for progress: (Yellow = Pending, & Blue = Done).
For additional information please refer to the WD SmartWare user manual:
http://www.wdc.com/wdproducts/library/UM/ENG/4779-705057.pdf
