I found an old external hard drive (from 2012??). The recovery feature wasn’t working any more so I downloaded “True Image” (which was the suggestion) and transferred all the files to my computer in a special folder that I named “WD”. Is there a way to view every instance of each file type at once within the file tree? Most of the files I’m not interested in keeping but there may be a few that I want to keep. I would like to view all the photos together and all the videos together and perhaps the documents, but I can’t figure it out.
Hi @michaeleric76 ,
Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:
Oh thank you. I submitted a support case. I appreciate it!
