Forgotten password


#1

I have forgotten my password for my G-Drive. What can I do please?


#2

There is no default password or master password as we do not pre-lock the drives.

If you are on a Mac you will need to erase your drive in the Disk Utility in order to start using it again.


#3

Thank you so much. I have now solved my problem. Yes I had a mac and I have
now been able to complete a full back up. Feel good.

Warm wishes
Sandra Mayne
-strength in learning together-
0402 436 840