WD have so much potential be better. They have everything they need like access the technology and the money to make there products so much better AND QUICKER! For example, the WD MY CLOUD app is very slow I think and WD could do an update so it can play many more file formats. Also, WD could put there app on the WD TV so we can access our NAS devices when we travel around with our WD TV units. Come on WD. Think bigger! Be ahead of the rest!
Your post sounds more like a good Feature Request; the best place for this, is in the Ideas Exchange section. This way someone from WD will be sure to see it and will allow more users to support your idea.
However, I would first search and make sure that there are no other active Feature Requests suggesting the same or similar improvements. If there is, then you could add your post and vote on it.
You are most welcome. Hopefully user adoption and support will be high enough.