Folders not showing

Good Day, I facing issue in my WD 2TB. I have checked WD external drive property , its showing 463GB used and that data i have stored at disk. But by last week when i am opening disk all folder not showing and the folders which is showing , inside data not opening. Even as WD used to give some Software’s , those also not opening (i.e. User Manual,WD setup etc) . My PC well protected with Symantic End Protection. Kindly assist to restore my WD . I have checked folder setting, no folder have set as hidden also.

Hello there,

Have you tried to connect the drive on a different computer to see if the same happens?

Hello Dear,

Yes i had tried to connect on different PC also, its same situation…

Assist plz