I’ve just “upgraded” my local NAS from a 8TB Netgear ReadyNAS to a 16TB MyCloud EX4, solely for more disk space, no problems with the ReadyNAS at all. My NAS is used only for shared directories on local Windows systems, thus I’ve simplified the config on the EX4 to just what I need for that, and specifically have disabled all unneeded services, including cloud services. I’ve mapped network drive letters to various folders on the EX4 in the same way I’ve done so with the ReadyNAS, and fundamentally there are no problems with using the additional storage.
My problem is this: For quick visual keys while traversing the directory trees on the ReadyNAS with Windows Explorer, I’ve customized the folder icons (properties > customize > change icon) in the usual way. Windows accomplishes this by adding an entry in the hidden Desktop.ini text file on local folders with an entry such as:
Note that the %ALLUSERSPROFILE% environment variable points to a folder on local disk C: (and, just for the record, using a specific reference such as C:<path><filename>.ico behaves identically). Once the Desktop.ini file is created, Windows Explorer displays the specified icon for the folder as opposed to the default icon from shell32.dll. If you copy such a folder, including its Desktop.ini file, from a local disk (eg C: ) to a mapped NAS drive (eg M: ), Windows Explorer subsequently displays the icon there too.
This mechanism works properly on the ReadyNAS but simply fails to do so on the new EX4. Folders with non-default icons, when copied to the EX4, simply do not display anything but the Windows default folder icon. Note that the only variable here is the Netgear NAS vs the WD NAS, and the behavior is repeatable across numerous Windows systems on my LAN.
Now I’ve spent a significant amount of time customizing the icons for folders on the directory trees on both my local and mapped drives, so I am sorely disappointed that this fails on the new WD EX4. I’ve cruised the EX4 setup options but see nothing relevant there at all. I’d really like to find that there is some obscure switch setting on the EX4 to correct the behavior, tho I fear that correction will require a firmware patch. Currently I’m on the latest firmware - v1.02.25.
I have not yet contacted WD Tech Support with this, thought I’d try the User Forums first in case anyone there has noticed the same behavior and found a workaround. So any help or suggestions would be welcome. Thanks in advance.