Firmware update working

Forgot to have auto check on worked fine

never mind:zipper_mouth_face:

I asked:
which firmware upgrade will help me get the best performance from my media player?
tried to use the usb method only file on usb is … Release 2.03.20 (4/20/2016)
does not recognize this one
my player stats are:
firmware version 1.15.10
model wdbhg70000nbk

Hi mrdennisg,

May be you should try contacting WD’s Technical Support about this.

To Contact WD for Technical Support

https://support.wdc.com/support/case.aspx?lang=en
The link below will allow you to call support.