Firmware update for My Book Essential did not complete/Now drive is not recognized by Windows


#1

The firmware update never completed when a power outage caused my computer to go off.  When I was able to restart the drive is no longer recognized by Windows XP, however it still is spinning as far as I can tell.  How do I make Windows recognize the drive again? This is critical as I have a lot of important files on it! Thanks in advance.


#2

hi,

it’s firmware problem. you need to search some data recovery company for help. it’s simple case. search gotbackdata on google