Files will not save

I have been trying to back up files from my computer and different flash drives onto my new external drive and they wont transfer. If you have any suggestions on anything I might be doing wrong please comment.

Hello GGlaser3649, what happens when you try to backup the files? Check the links below for the steps to copy your files manually or automatically by using Smartware, if you have a compatible drive. 

How to move or copy files from one hard drive to another in Windows 

How to create a category backup using WD SmartWare 

Is the drive formatted properly for your computer? A drive formatted for Windows NTFS will be read only on a Mac.