File size Limit?

#1

I am trying to transfer video files from my iphone X to my new WD Wireless Pro using the MyCloud app. It keeps canceling by saying software cancelled. Is there a size limit? My intention is to send video files to the wireless drive and then download them to my ipad pro for editing on Lumafusion

#2

Hi,
If you are trying to take backup using my cloud mobile app then see this link might it work.

If you have any issue while setup see this link-

https://support.wdc.com/knowledgebase/answer.aspx?ID=12953