Fast forward issues

WDTV Model WDGXT0000NBK-01

Software version 1.10.13

Fast forward problem

Push FF and the video FF’s

Press Play to return to normal viewing speed BUT the return to play resumes from the point FF was pressed (sometime slightly prior)

Any ideas

Not really an issue that I have seen before

have you tried resetting the unit

has it always been like this?

Sorry I’m a new user!

This is an issue with my recorded TV files they are TS files

I have unplugged the device and restarted it, however is there a reset method that sets it back to factory settings and maybe I can reinstall the firmware update?