Failed Firmware update for MyBook Essentials 3TB

WD External Drives External Drives for PC
1

I tried to do a firmware update for MyBook Essentials 3TB drive. The screen showed update in progress and remained in that mode for about 3 hours or so. The entire computer hung after that and I had no choice but to reboot. After rebooting, my computer does not detect the MyBook at all.

Any help, suggestion or advice would be appreciated.

2

SVEER,

This is most unfortunate, however, it may still be possible to proceed with the update (And correct functionality issues with the device) if you are to try a second time. Even if you are unable to detect your unit in your system, the firmware update utility may be able to do so.