Hi, I have a brand new 1TB MyPassport Ultra which I configured for Mac. Received it yesterday. It’s meant to be used as a simple backup of my laptop using Time Machine, but I have yet to complete a backup due to extremely slow transfer speeds, <100 kb/s.
I tried using a different USB cable- no change. I tried using the other USB port on my laptop- no change.
I downloaded WD Drive Utilities and ran the Quick and Complete Drive Tests- it passed both.
What should I try next? Or did I just get a faulty product? How easy is it to return (I bought it on Amazon)? I’m pretty pissed off right now tbh, all this trouble is not worth what I paid for the drive.