External HD no longer connects to Mac Book

My Passport for MAC Portable External HD no longer connects to my Mac Book, which I use for my Time Machine. I am running MAC OS Ventura. Tried reconnecting it and rebooting my machine with no success

Hi @alanb1,

Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:
https://support-en.wd.com/app/ask