So I tried to access my external hard drive (I can’t remember the model and I can’t find it on the device but it is 1 TB) for the first time in a few days and it is not recognizing my computer. It doesn’t show up in the my computer spot that it normally does, I have used 2 different laptops. I can see the white dot that says that there is power to it. When I first plug it in to the outlet and when I first plug it into my computer it sounds like it is working, I hear the disc running but then it goes silent, like it turned off. I never really listened to my external before because I never really had to, but I have never really heard it make a noise before.
My fear is that a few days ago my friend dropped it on a hard wood floor and that may have damaged it but the device looks pretty hardy and there wasn’t any real noticeable damage to it. I would expect that it would be able to withstand a drop 5 feet on to a wood floor. That aside, is there any suggestions that you guys may have that may be the problem? Second worst case scenario, is there a way that I will be able to retrieve my data on my external? I have some important documents, or rather documents that I would like to have back, that I have stored on there that I have delete from my computer (stupid I know but I didn’t figure to back up my backup device)
Any help will be appreciated