External Drive Not Recognised After Plugging Into Windows 10 PC

[FARAN15]

Hi everyone, my WD Passport external USB drive was working perfectly with my Windows 7 laptop. I bought a new Windows 10 laptop and plugged in the external drive to copy some media across. Now the drive isn’t recognised by my WDTV unit any longer.

Can somebody please guide me on what I need to do in order to use this drive on the WDTV unit?

Thanks in advance.

[JoeySmyth]

still personally running Windows 7 myself, but maybe try noyba’s solution ?

4TB WD no longer works

Updating this post in case others find this in a search for a similar problem. Now that Win 10 is pretty well established on a whim I tried other versions of chkdisk to see if I could still load my hard drive from a win 10 pc. I had a 3TB Seagate drive and the WD TV Live Hub only recognized a movie file if it was in the root folder. All other subfolders were “not there”. I downloaded this version of chkdisk, http://www.majorgeeks.com/files/details/checkdisk.html and ran it on the drive before …

[FARAN15]

Thanks very much for the response Joey. I’m on my way to the airport for work so will try that when I get back on Friday.

Much appreciated.

[FARAN15]

JoeySmyth, you are the man!!!

I tried the solution of noyba’s that you suggested and after running checkDisk on the external drive, all is well now when I connect to the the WDTV and all my media is available.

Thank you again, your help was much appreciated.

[JoeySmyth]

no probs … but all credit goes to noyba