I had the drive attached to my mac, then the mac interface froze. So I rebooted. Now I cannot find the drive anymore.
What doesn’t work:
- does not show in Finder
- confirmed that external drives are visible in Finder
- does not show in Disk Utility
- I tried rebooting
- I tried detaching while powered off, reattaching all cables before power back on
- I tried detaching while powered off, booting up again, then attaching the drive later.
- I tried all of these that I could: https://support-en.wd.com/app/answers/detail/a_id/12455
- I tried everything suggested on the internet.
- It also does not show on another Mac (whatever I try of the above)
However, what I do know about the drive:
- LED light is on
- Drive is spinning
- Drive is working (I can hear it, constantly working)
- I cannot detect any active programs using the drive.
- Does all of this on another Mac as well (!)
- it DOES show up on the WD Drive Utilities program!
- this program shows the drive with the size
- It shows me the serial no and firmware no.
- It lists ’ no volume’ though - which should be incorrect.
Also, I can use the WD Drive Utilities to:
- check the SMART status of my drive (check)
- do an advanced scan of my drive (check)
- do a full scan of the drive (ongoing)
However, whatever I try, it does not show again in Finder or the Disk Utility. I cannot use it.
- because the drive is spinning and can be scanned etc, the drive itself, the cables and the primary device interface are working fine.
- if the only problem would be the volume/partition, I should be able to reformat using Disk Utility; so that cannot be it.
- I have no clue whatsoever what the drive is busy doing constantly whenever it is plugged in now. It is not a continuous or repetitive sound; it changes, fluctuates, etc. Sounds something like you would expect from Spotlight doing an index on the drive.
- What is going on here that only (!) the WD Drive Utilities program can see it? Is it bypassing the OS?
I don’ t know what to do. Files on there are sacred!
Looking forward to hearing from you.
EDIT: well, turns out the indexing was indeed spotlight ( mdworker’ process) running in background. And that while WD Drive Utility was still performing the ‘full scan’ of the drive, it suddenly showed in Finder. Don’ t ask me how. Hopefully the above may help someone else troubleshoot.