I can connect to My Cloud Home Duo via web browser, but WD Discovery says: Your operating system’s extension needs approval. To allow…
I did allow but still not working, a macOS Mojave problem? I wish to see the My Cloud Home Duo on my desktop…
Hello,
Please refer to the following KBA article: How to Setup and Configure a My Cloud Home Device
Sorry Logan, I can connect via web browser ( safari for files, chrome and firefox for folders too)and via iPhone.
I would like to connect through the mac finder.
I think this is a macOS Mojave problem, I had malfunctioning with other extensions (MacFuse) since their last safety update.
Thank you for helping anyway.
I am not sure how I can solve this problem.
Best regards,
Rob
Hi Logan,
it was indeed a Mojave problem.
Today I upgraded to macOS Catalina and now my My Cloud Home Duo is available on the desktop too.
Problem solved (that is if one can move to Catalina)
Ciao, Rob
Hi Robi, I am also having same issue and currently my Mac OS is Monterey. Did you upgraded to Monterey? I am getting the error as Your operating systems’s extinction need approval and when I go to system preference I don’t see any option to give approval. If you know the answer please let me know.
Thanks in Advance,
Marthand
Hi Marthand,
I pulled power off and restarted my cloud hone duo and computer and everything works agaijn. You could try that. Please note I am still using BIg Sur. Cheers, Rob
Hi Robi.
I’m using an old iMac (with High Sierra) to access My Cloud Home and I get always the same message.
“Your operating system’s extension needs approval.”
I have no idea to solve this problem. I already restarted my computer and my Cloud device.
Thank you.
