EX4100 won't power on

My Cloud OS 3 Personal & Network Attached Storage My Cloud EX Series
1

My EX4100 won’t power on. The external power supply has been checked and found in order.

Any ideas?

2

Hi,

It is recommended to plug the power adaptor directly to a wall socket rather than using a power strip, if that does not help you may try with a different power supply.

3

Hi Jonty,

thank you for the reply. I’ve tried both but no result.