EX2100 moved from U-verse to Xfinity...not listed as computer?

My Cloud OS 3 Personal & Network Attached Storage My Cloud EX Series
1

My old setup crashed and I had to kick AT&T out of my house. They couldn’t fix the lack of a reliable broadband connection to the outside world. So, my only other real choice was Comcast. They install their modem last night, but my EX2100 no longer shows up as a computer in Windows Explorer. Anyone have any ideas?

WE is a lot easier to use when moving files from my desktop to the various shares on the EX2100 or the attached My Book.

2

You will need to check your network settings and the modem itself. It’s possible Windows does not recognize the current network as a private/home network and has disabled Network Discovery.

3

The issue is it show up as a media and storage device but only occasionally as a computer. I need to have it show up as a computer if I want WE to see the shares. No idea why it is hit or miss.

4

The Comcast tech said their 25mpbs modems are not very good and occasionally the Ethernet ports are unreliable. I had a Net Gear switch and attached it to one port and moved all the other devices (EX2100, Ooma, Macintosh) to the switch. So far so good. I can see the NAS in WE. I will have to monitor for a few days before I declare this a success.