EX2 Ultra local network access problem

HI everyone just wondered if anyone could advise me on a problem i am having with my EX2 drive ?

Ive updated the drive to OS5 and seem to be having endless issues with the upgrade. The biggest issue i have with the drive at the moment is i am unable to local the drive on the local network and my TV’s cannot find the drive.

I have factory reset the drive and also enabled the drive to be seen my local network but the drive is still not appearing.

Thank you in advance for your help

@topgun433 Please check the following article.