EX2 Interface goes dark/freezes

Hi all,

I’ve just registered and have begun setup on my 6TB EX2 and all was smooth until I tried to change a setting on the interface. I can access every area of the interface, but when I try to for example change the raid status or update my password or literally do anything to the EX2, the interface goes dark and I can’t click on anything. It is driving me nuts. Can anyone please tell me what I’m doing wrong? 

Hi there and welcome to the WD community.

Try to access the dashboard from a different browser to see if the same thing happens. You can also try to reset the unit if you get the same issue on a different browser.

Here is a link that might help you with the reset process: