I bought the NAS recently but my transfer speeds were laughable. (10/100 router) So I bought some new kit:
TP-Link D7 Archer router (AC1750)
Cat 6a cables
Accessing the NAS via wifi is much better, transfer speeds are greatly improved. I managed to copy 6.5GB in approx 2-3min. So Im happy with the wireless side of things.
However I’ve yet to successfully connect to the NAS via ethernet and cannot figure out what to do. I think it may be an IP issue but I’m stuck. My set up is as follows:
iMac1 connects via wifi and it’s all good here
iMac2 has a Cat6a ethernet cable going into a power line. The other end of the power line cable goes into a switch which is connected to the router. The NAS is connected directly to the router. I can see the NAS on my network but cannot access the files within. The messages I get are like:
‘There was a problem connecting to the server “WDMyCloudEX2” Check the server name or address’ etc
The methods I’ve tried to access the NAS include:
WD access app
Aliases on the desktop
Cmd K and directly inputing the IP address
Opening a new finder window and clicking on the “WDMyCloudEX2” Shared volume in the side bar
Resetting the sever (on the back of the NAS)
As mentioned above I think it’s IP related but I don’t know how to resolve it, any pointers will be amazing!
(P.s apologies for originally posting this in the wrong section)