My external drive works fine on my old computer, and on other computers I’ve tried, however when attempting to access through my new HP computer with Windows 8, I mostly get an error message “G:\is not accessible. The request could not be performed because of an I/O device error” Occasionally, if I click it shortly after connecting, it gives the following message: “G:\is not accessible. The parameter is incorrect.”
Today, after having it plugged in for a while I actually managed to see everything on the drive, and open files, views scanned photo’s etc. Next time I went to look at it I am getting the error messages again.
Can anyone help me with this problem? I thought initially that it was totally incompatible with my new computer, however I did see everything earlier today, so I know it can work. What do I need to do to make this computer read the drive and save to the drive?