Error Message During Drive Check

I have a 5 TB Black Passport External - WDBPKJ0050BBK-WESN - purchased in 2021. It doesn’t see heavy use, it’s just a backup/extra storage space for me.

I noticed today that it was not visible in Windows and heard it spinning while computer was in sleep mode, so I shutdown, unplugged it and plugged it back in.

On reboot, it appeared fine, and I ran a checkdisk in windows. The show view say=id it was fine, as did the detailed view. BUT the detailed view said this at the start:


Stage 1: Examining basic file system structure …
The allocated length 0x26a4000 is not in multiple of 0x10000 for attribute
of type 0x80 and instance tag 0x3.
5376 file records processed. File verification completed.
Phase duration (File record verification): 1.28 seconds.
3 large file records processed. Phase duration (Orphan file record recovery): 0.00 milliseconds.
0 bad file records processed. Phase duration (Bad file record checking): 0.90 milliseconds.


It’s that first message that has me confused, what does this mean:

The allocated length 0x26a4000 is not in multiple of 0x10000 for attribute
of type 0x80 and instance tag 0x3.

Should I be concerned my drive is failing? Anything else I should check?

Hi @jmacfarlane,

Please refer to the article: External Drive Not Detected by Windows or macOS: Resolve External Drive Not Detected by Windows or macOS Guided Assist

Also, Please contact the WD Technical Support team for best assistance and troubleshooting:
https://support-en.wd.com/app/ask