Error creating RMA


While trying to create an RMA request for one of my devices, I’m getting this error:  

“Your account has been set up as a WD Reseller. If you would like to create an RMA online as a reseller, please go to the Reseller Home Page”

 I am an end user, not a reseller.

Could you help me in resolving this problem?



Maybe you should try contacting WD’s Technical Support about this. You can do so either by phone or email.

To Contact WD for Technical Support