Error creating RMA

bhaskara · September 2, 2011, 6:25am

Hi,

While trying to create an RMA request for one of my devices, I’m getting this error:

“Your account has been set up as a WD Reseller. If you would like to create an RMA online as a reseller, please go to the Reseller Home Page”

I am an end user, not a reseller.

Could you help me in resolving this problem?

Thanks,

Bhaskar

Nesvic · September 2, 2011, 2:50pm

Maybe you should try contacting WD’s Technical Support about this. You can do so either by phone or email.