Error 400 while trying to remove a user

My Cloud OS 5 Personal & Network Attached Storage My Cloud EX Series
1

Hello,

I keep getting an error 400 when I try to remove a user, with the message; “something went wrong please check your internet connector”. But the device has internet and I have been trying it for several times over the last few weeks.

Any suggestions are very welcome.

2

Hi @MaartenR ,

Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting: