Erase Password-Protected My Passport Ultra

I have a 1-TB disk with password protected but forgotten the password. I tried Smartware but couldn’t find any Setting for removing security. I also tried WD Security by enter 5 wrong password and no option shows up for erase the disk.

Please assist.

I don’t know of a workaround for the issue your experiencing. Try to contact support to see what they can tell you.

Thanks, just logged it.

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