Elements external drive disconnecting from Mac after working well for a couple years

WD External Drives External Drives for Mac
1

My WD Elements external 4TB drive has been disconnecting daily for the past few days. On the Mac I get a warning about not ejecting it before disconnecting. But I didn’t disconnect it. Rebooting the drive doesn’t fix it. I have to reboot the entire computer. Is my drive going bad?

2

Actually, I just checked. The drive is 5 years old, not a couple.

3

Hi @letterk,

Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:
https://support-en.wd.com/app/ask

4

Thanks. I just submitted a case.