I have this 500GB My Passport which I used for my PS3 that died on me suddenly last week, I was trying to copy some games over to the drive and after a while the transfer rate dropped drastically until it wont progress even a tiny bit, so I plugged it off. I tried plugging it in again but my laptop (running windows 7 x64) asked for format, when i tried to it failed, using minitool partition wizard and another laptop running windows 8.1 x32 gave me the same result. Now whenever i plug it in (both on laptops and PS3) the light flashes and the disk spins but nothing shows up. I did the surface test on minitool and it game me 100% blocks error (everything’s red). (this is due to the drive being unplugged and replugged which minitool still recognize as unplugged, i checked it).
Edit: another thing that i noticed is windows wont actually show the “format drive first” message until i unplug the drive. On windows disk management, the “computer management” window is not responding unless I unplug the drive.
So, what do i do now?
If i turn it in for warranty replacement, will i be charged some extra fees? (I checked the warranty on wdsupport web and thankfully it’s still in limited warranty until 7/26/2016).