I have a WD DX4000 Sentinel (4× 3TB Drives)
About two weeks ago one of the drives failed (red light on front of sentinel).
So I powered down the unit and removed the drive to check the serial number/warranty. Found drive to still be in warranty expires 7/4/2016.
Now this is probably where I went wrong, I put the drive back in and powered it on to see if there was any information under the dashboard and to see if I could still access the drives.
After turning it back on the only message I got was ‘LOADING OS PLEASE WAIT…’. I phone WD support and they said to power down drive and wait for replacement drive.
Yesterday the replacement drive arrived so I removed faulty drive and installed the new drive. I powered it up (10:00) and it went to ‘LOADING OS PLEASE WAIT…’. Today (some 17+ hours later) it still says ‘LOADING OS PLEASE WAIT…’.
The power light is flashing on and off steadily and the 4x drive lights flash blue every now and then all together as if being accessed.
Further testing today reveals I can access the drive from Remote Desktop Connection and Network but Dashboard says ‘Unable to connect to your server’.
Under the user manual P31 ‘Replacing a Failed Drive’ it says to just hot swap it out and it should go to rebuild percentage display on LCD.
Any advice much appreciated.