I hate to say it…but rolling back the firmware is probably the easiest to do. Losing use of the USB keyboard until the next firmware release may be a good trade-off if everything else will then work correctly.
I guess I just assumed that WD would fix this in a future firmware. It never occurred to me that they would deliberately give their customers grief by not supporting something that was previously supported.
Found the solution, atleast it worked for all my files having multichannel DTS and AAC audio (and there are hundreds of them).
– Solution 1: (if you have a home theatre system) … then let it do the audio decoding as it has got noo problem with multichannel audio … lol …
Solution 2:
Change the audio output settings in WD TV Live from ‘Digital’ to ‘Stereo’… this will ‘force’ the WD TV Decoder to see multichannel output as 2 channel (i.e. stereo) … please keep in mind that the audio is still digital …
Yes, a similar problem, although I did have the problem before.
Sometimes I could not get sound with film especially DTS and AAC and on other occasions I would be told format not supported.
Having spent hours and hours checking my TV, Media Player, HDMI cables, sound system etc I threw my dummy out of the pram and re-set the Media player to Factory Settings and hey presto everything back good as new.
Wondering what firmware version I should go back to for AAC to work and where to find it (can only find the lastest ver in the download section at support.wdc.com).