my wd20eads 2.0 tb Dropped on the tile floor and stopped working I hear the noise from my computer when I plug in USB connection and I also hear noise when I disconnect USB but it does not give me access a few times it says I need to reformat hard drive but I don’t want to lose my videos I have on drive so twice out of 30 attempts it has connected and I was given access to hard drive for a short time before it lost connection. Does it sound like this hard drive is fixable or is it done if I reformat if it lets me will that solve problem?
Thanks
Fred