Driver issues with My Book Live 1 TB

WD Legacy Products My Book Live
1

When I have MBL installed I lose functionality of all of my USB ports as well as my webcam. I also cannot shut down or hibernate my computer. I’m running Windows Vista, SP2.

I contacted tech and they said sometimes MBL has issues with Windows drivers… has anyone found a solution for this, or do I need to return the product?

2

Sounds like some type of conflict, for this case be sure to download all of the available windows updates and the latest firmware available for the my book.

3

I am running vista on two laptops with wireless access to the MBL duo 4tb and have had no problems at all. I would make sure that all the drivers on your computer have been updated.

4

Thanks guys, but everything possible is already up to date. Tech support just said “Sometimes MBL has a driver conflict with Windows. You should try reinstalling Windows”, which definitely isn’t an option for me. If no one has some magic fix, I guess I should just return the product?