Drive SMART Failure

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1

Hi , my WDMyCloud gives me a warning Drive SMART Failure and doesn’t back up anymore. Serial WX11D26H4710. What to do?

3

Thanks for responding. This is the
S/N WX11D26H4710
Number.

5

Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:

6

Drive SMART Failure [Incident: 231209-003080] Is this a support case #?