I have a WD MyBook Essential 2.0 External 1TB drive connected to my HP Pavilion Desktop with Win XP Sp3. The drive was working perfectly fine until last week when there was a power outage. No electrical equipment went down. The drive is recognized as a USB Mass Storage device but does not show up in windows explorer. The WD diagnostic shows following report:
|Test Option:||QUICK TEST|
|Model Number:||WDC WD10EADS-65L5B1|
|Unit Serial Number:||WD-WCAU4A964470|
|SMART Status:||Not Available|
|Test Error Code:||11-Cable Test::Could not open SMART or port driver on drive 6!|
|Test Time:||23:24:45, December 29, 2009|
Have tried reinstalling USB drivers but hasn’t helped. Please help!