My external hard drive crashes Windows when connected, and I suspect it might be conflicting with system drivers or installed software. Has anyone experienced this before? How can I check for or resolve such conflicts? Any advice would be greatly appreciated! 
Hi @jacky_sin
Have you checked our knowledge base articles?
(Support for Western Digital Hard Drives | Western Digital)
Have you opened a Support Case?
If not, contact Western Digital Technical Support for assistance.
[Contact Us | Western Digital]
