A couple months ago, I bought a 3T MyCloud. COULD NOT GET IT TO WORK in ‘non-WWW connected’ mode.
I’m MCSE with years of tech experience…so tried many different things.
Finally level-2 tech at WD said “hmmmm that’s not right…we’ll send a replacement & comp upgrade to 4T”
Sounded Good :)…was a refurb
The 4T came and it acted the exact same way. "Failed to generate code for your mobile device. Please make sure you do not have any network connectivity issues and try again. (250004)
Also…slooooooow transfers (<5MB on internal drive transfer)
Tried Firmware upgrades…on both…no difference.
Seems WD Tech is too busy to respond (busy with that Cloud issue?!!??)