Do I need to format HDD before inserting? A HDD replacing nightmare

I’m in touch with WD. I’ve spoken to WD support people. They told me that I need an identical HDD.

I then contacted HGST. They don’t sell HDDs directly and told me that it may be hard to find such a HDD - they don’t make them anymore . . .

I hoped that a HDD with the same exact specification, same model number and only the last digit in the P/N different, will work. It seems crazy that it is so specific. The WD support people couldn’t help me with that.