DLNA thumbnail creation with Twonky

I upgraded the Twonky Server on my PR4100 and it no longer creates thumbnails for videos. Can someone help fix this? I have rescanned the files several times and it does not work. I am guessing that ability has been removed and WD just doesn’t care that our media servers are broken, but hopefully I am wrong with that.

Hi @david_riedl,

Please refer to the below article of My Cloud OS 5: DLNA Media Server Not Detected After Update:
https://support-en.wd.com/app/answers/detail/a_id/29630