Disk dying? Error logs and information inside, please advice :(

First off i just want to say that i have run the WD Diagnostics tool as well as chkdsk /offlinescanandfix (win8.1) without detecting any errors.

My problem exists however, if i put the disk under some strain (ie. download a game from steam or similar) the steam client will crash. The steam client was installed to the same drive, but i have since installed it to C: and the problem dissapears.

It seems like the disk chokes under load, which would reflect in the errors posted below.

DIsk info:


Along comes the event viewer:

I did some research to find out what this means, and while i did find some info i was not able to decode the error completely.

Please note that these errors all point to the same disk, the Western Digital Black 1TB.


Binary data:

In Words

0000: 0004010F 002C0004 00000000 80040099 
0010: 00000000 00000000 00000000 00000000 
0020: 00000000 00000000 2A040000  

In Bytes

0000: 0F 01 04 00 04 00 2C 00 ......,.
0008: 00 00 00 00 99 00 04 80 ....™..€
0010: 00 00 00 00 00 00 00 00 ........
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........
0028: 00 00 04 2A ...*

 Apparently the interesting stuff is at line 0028: 00 00 04 2A.

I figured out that this is a timeout error but i was not able to figure out which command is timing out.

I guess my plea to this community is to ask if anyone knows what this means, and if it is something i can remedy, or if i should go get a new drive?

Thanks in advance, if any more information is required i will try to provide. Thanks for reading.

Hello and welcome to the community,

Can you post the test results for a extended test using WD DLG?

Running another test now as i didnt screenshot the last one and im not able to find a log of it.

Will post it tomorrow when i get the chance, but as i said it will pass without any errors unless something has changed the last couple of days…

Finished running the test during the night…

Not much info there… Im wondering if i should try to run some benchmark tests, and compare that with errors in event viewer…

This is the result from CrystalDiskMark:


Kinda looks to be broken ? I dont even know if this drive is under warranty, cant remember when i bought it… :\

EDIT: Managed to find the receipt and its bought in 2011.

One final benchmark.

I deleted the partition in order to run the write tests from HD Tune Pro. Write speed is def. borked… :frowning:

Oh well. Guess noone has any input on this.

Ordered a new drive, didnt pick WD this time. I hope i have more luck with the new one…

The “2A” in “0028: 00 00 04 2A” is a SCSIOP_WRITE command.