Difference between My Cloud displayed storage and storage displayed in Windows File Explorer


#1

When I log into my EX2100, it displays 2.2 TB of available storage space. However, in Windows File Explorer (mapped network drives) it displays 1.98 TB. I have in the past had the Recycle Bin enabled on some Shares, but I don’t now and I have manually cleared the EX2100 Recycle Bin. Why isn’t the available storage displayed the same?

Thanks.


#3

Hi Chasim,

It seems that this issue can be best assisted over the phone call. It is recommended contacting our support team for further assistance.


#4

@Chasim

It might just be the conversion from TB to TiB or vice versa.

http://wintelguy.com/tb2tib.html

1.98 TiB = 2.18 TB (approx)

Cheers,

JediNite