Difference between My Cloud displayed storage and storage displayed in Windows File Explorer

My Cloud OS 3 Personal & Network Attached Storage My Cloud EX Series
1

When I log into my EX2100, it displays 2.2 TB of available storage space. However, in Windows File Explorer (mapped network drives) it displays 1.98 TB. I have in the past had the Recycle Bin enabled on some Shares, but I don’t now and I have manually cleared the EX2100 Recycle Bin. Why isn’t the available storage displayed the same?

Thanks.

3

Hi Chasim,

It seems that this issue can be best assisted over the phone call. It is recommended contacting our support team for further assistance.

4

@Chasim

It might just be the conversion from TB to TiB or vice versa.

1.98 TiB = 2.18 TB (approx)

Cheers,

JediNite