Device Offline

[jmcgroove]

I am constantly getting Device Offline when attempting to access my files from the WDMyCloudMirror app. How can this be fixed?

Thanks,
John

[Keerti_01]

Hi @jmcgroove,

Please refer to the below link to check the article My Cloud OS 5: Cloud Access Device Offline:

How to Resolve My Cloud OS 5 Device Offline Message