Dell Studio MT435 will not boot up on first try


#1

When I have My Book Essential external hard drive connected to my Dell Studio MT435 (Win 7 / 64 bit) the computer will not boot up on the first attempt.  It will freeze at the Dell logo screen.  I have to power off the computer and restart it.  This is a very consistent behavior.

When I disconnect My Book Essential from my computer by disconnecting the USB, the computer  will boot on the first try every time.  I have checked to see if my drivers are current via the Windows dignostics, and it indicates that I am using the most current drivers. 

Any ideas?


#2

Check the BIOS and make sure it’s not set to boot from USB.

Joe


#3

Joe

Thanks for the reply.  If the bios is set to start from USB, would it boot up after I power the computer down and restart it if the external drive is still connected to the USB?  Thats what is happening every time I have to turn my computer on.

Thanks again.  I will try to find out how to check my bios.


#4

If you change the boot order so that USB is after HD it should be take care of the problem. Most USB externals are not bootable so it stops there. I suspect they are probably using USB flash drives to load systems now. It’s fairly a common problem. Changing the boot order should allow normal bootup with the external plugged in.

Joe