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Data Lifeguard Diagnostics for Windows has a bug!

Whenever I run Data Lifeguard Diagnostics for Windows (I currently have the latest version, v1.27.0.0) on one of my 64-bit Windows 7 SP1 systems, it always shows identical duplicates for all the non-RAID disks connected to my system!

For example, say I have the following three non-RAID,standard MBR disks attached (via the same controller): 

(1): WDC WD20EARS 2TB drive, s/n 0001

(2): WDC WD10EAVS 1TB drive, s/n 0002

(3): Seagate ST31500341AS 1.5TB drive, s/n 0003

Then all three drives will always appear in the Lifeguard display as follows:

Drive #  Model Number       Serial Number    Capacity    SMART Status

  1      ST31500341AS (IDE)    0003           1500 GB     PASS

  2      ST31500341AS (IDE)    0003           1500 GB     PASS

  3      ST31500341AS (IDE)    0003           1500 GB     PASS

Surely this is a BUG , right?

It sure makes Data Lifeguard Diagnostics utterly worthless to me!

What can be done about this?

Maybe you should try contacting WD’s Technical Support about this. You can do so either by phone or email.

To Contact WD for Technical Support
http://support.wdc.com/contact/index.asp?lang=en

Support by Country
http://support.wdc.com/country/index.asp

Support for Western Digital Hard Drives | Western Digital

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