Dashboard stuck

I get the following message when trying to connect the WD dashboard “Reading configuration information” 

I Resetting with Power On and Resetting with Power Off

the problem persists.

Hi there and welcome to the WD community.

Have you tried resetting the unit to see if this makes the dashboard appear correctly, also try to use a different web browser to try to access the dashboard.

Here is a link that might help you with he reset process: