Dashboard Hangs when started

I installed a new sn850x drive and it works fine but when I install the latest dashboard it just hangs with no screen image. Windows show it installed but it just doesn’t appear. It would be nice to be able to check for a firmware update as my other drives updated just fine. Any ideas or can I try an older version of dashboard? Haven’t been able to find one and I have deleted mine with the latest software.

@JungleBeast
The link below shows the information I found in a search of the Knowledge Base. If you don’t find what you want then perform a search of the Knowledge base using these keywords, sn850x drive .

Support | Western Digital

I found the same thing. Nothing on Dashboard hanging.

Will start in safemode but no joy as wifi doesn’t will have to move the pc for a lan hookup. Be nice if this can be avoided as many users have reported problems with dashboard blank screens over the years…